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Frequently Asked Questions

 Q: HOW TO ORDER?

A: Our products are listed according to Category. Choose a category and pick your chosen item/s. Add them to your cart and hit check out to finalize your order.

Q: HOW DO I PAY FOR MY ORDERS?

A: Payment can be made thru either GCash, PayMaya, Bank Deposit (BPI/BDO) or PayPal. You may also use credit or debit card via PayMongo. Orders will be processed upon receipt of payment.

We also accept payments via Cash on Delivery (COD), which requires a standard flat rate of Php 50.00 for Metro Manila, and Php 150.00 outside Metro Manila.

Q: HOW MUCH IS THE SHIPPING FEE?

A: We offer FREE EXPRESS SHIPPING NATIONWIDE for all items except for Cash on Delivery (COD), which requires a standard flat rate of Php 50.00 for Metro Manila, and Php 150.00 outside Metro Manila.

Q: HOW LONG DOES SHIPPING TAKE?

  • Metro Manila: 1-2 days (advanced payment: Gcash, Bank Transfer, etc.)
  • COD within Metro Manila: 2-3 days 
  • COD outside Metro Manila: 4-7 days
  • Cut off is at 3PM, Mondays to Sundays including holidays. Orders placed after 3PM will be scheduled the following day.

 Q: DO YOU ACCEPT BULK ORDERS? 

A: YES. Contact us thru viber +639175081616 or email at sales@one1616.com for more details.